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✦ About us

Patients first, then founders.

Wave was started by people who have lived through topical steroid withdrawal. We met as patients at the CAP clinic in Thailand, became friends, and brought the same care to Bali.

The Wave founders with friends in Thailand in 2023, holding a small Wave sign

✦ Our story

We met between ice packs and sleepless nights.

Mercedy and Sol smiling on a beach in Bali, in a polaroid photo

In early 2023, Mercedy and Sol were each deep in topical steroid withdrawal. They came from different parts of the world and hadn't yet met. Both took a leap of faith and travelled to Thailand for cold atmospheric plasma treatment at the clinic led by Jay, a TSW expert with almost 20 years of experience. They were among his very first international patients.

There, between ice packs, sleepless nights and small glimmers of hope, they met as patients and as people trying to find some meaning in what they were going through. Jay introduced them. Mutual support turned into real friendship, and the friendship turned into a shared idea.

Neither of them went through it alone. Aisha, Sol's sister, and Saša, Mercedy's husband, were there as caregivers through the hardest months. Today the four of them run Wave together.

✦ The question that started it

“What if we could create more places like this: somewhere safe, supportive and human, for others going through what we went through?”

Mercedy & Sol, co-founders

That question became Wave Skin Wellness. Jay had always encouraged the sea for his TSW patients, and Mercedy and Sol had both felt its power in their own healing, so they wanted a place where patients could have CAP and the sea together. The four of us trained with Jay and other experts in Thailand, found a space in Seminyak, and opened our doors in May 2025. We built Wave to treat TSW, and also to listen, to guide, and to remind every patient that they are not alone.

✦ Snippets of our journey

From patients to a clinic in Bali.

Eight moments between February 2023 and May 2025.

Feb – Mar 2023

A leap of faith

Deep in TSW and not yet acquainted, Mercedy and Sol each travel to Thailand for CAP treatment. They are among Jay's very first international patients.

May – Jun 2023

Friends, then a plan

Jay introduces them. They become close friends, join the first CAP community meetup, and by June are working with Jay on plans for a new CAP clinic.

A group of friends at a CAP community meetup in Thailand in 2023

Aug 2023 onwards

Training in Thailand

We begin our clinical training with Jay in the Thai clinic. It continues today, because learning never stops.

Two of the Wave founders smiling on the Bangkok Skytrain during a training trip

Nov 2023

Finding our place

After a trip to Bali and months of searching, we find the space in Seminyak that will hold the clinic, the community, and your journey.

The empty clinic building in Seminyak before the fit-out

Feb 2024

Colours that calm

The treatment rooms take shape, and we pick colours that make you feel a little more relaxed just looking at them.

Testing a soft green paint colour on a clinic wall

May 2024

Learning from Dr. Chanchai

We learn from Dr. Chanchai Chutsirimongkol himself, the doctor in Thailand who designed the BioPlasma CAP machines specifically for TSW skin.

Dr. Chanchai Chutsirimongkol with two members of the Wave team in Thailand

Nov 2024

The machines arrive

Our BioPlasma CAP machines arrive in Bali from Thailand, and the clinic starts to feel real.

Unpacking the CAP machine cases in the new clinic

May 2025

We open our doors

Wave welcomes its first patients. Saša is ready at the door in a shirt that says it all: Sensitive.

Saša outside the Wave Skin Wellness clinic in Seminyak

✦ Why Bali

Sea, sun and space to heal.

Bali gives you the sea and the sun: our clinic is five minutes from the beach, with warm sun all year round. It is a wellness island, with a culture that combines natural, alternative healing with modern medicine. A place that welcomes the recognition of TSW and innovative healing approaches.

A course of CAP means staying for months, so where you stay matters. Seminyak has space to slow down, good food, places to live and a friendly international community, and for many people in Australia and New Zealand it's close to home. Sea and sun can become part of your healing at the right stage, and we'll guide you.

Plan your stay in Bali
Saša outside the Wave Skin Wellness clinic in Seminyak, Bali

✦ What we stand for

Paying it forward.

Gloria Steinem wrote that the final stage of healing is using what happens to you to help other people. Wave is our way of doing that, and four things guide how we work.

01

Lived experience

Every one of us has lived with TSW, in our own skin or beside someone we love. We know the itch, the long nights and how lonely it can feel.

02

Medical care

Wave is a medical clinic. You have a skin progress check at every session and time with our doctor, using the BioPlasma device built specifically for TSW by the Bangkok pioneers of CAP.

03

Honesty

We tell you what CAP can and can't do. There are no published clinical trials of CAP for TSW yet, and we say so. If we don't think it's right for you, we'll tell you before you book a flight.

04

Community

Healing is easier when you aren't doing it alone. Talks, workshops and time with other patients are part of life at Wave.

✦ Your first step

Talk to us before you book a flight.

Tell us about your skin. We’ll tell you honestly if CAP could be right for you.